Shipping policy – iPro

Home Shipping policy Shipping policy Shipping Information ( International Delivery ) At iPro, we aim to prepare and deliver your orders as quickly and smoothly as possible. We currently ship to the United Kingdom, Europe, United States, Canada, and Australia. --- Processing Time All orders are processed within 0–2 working days (Monday–Saturday). Orders placed before 3 PM (UK time) are usually processed the same day. Orders are not processed on Sundays or UK public holidays. --- Estimated Delivery Times (Including Processing) - United Kingdom : 2–4 working days - Europe : 5–12 working days - United States : 7–14 working days - Canada : 7–15 working days - Australia : 8–16 working days Delivery times are estimates and may vary due to customs clearance or carrier delays. Shipping Costs Delivery is free and tracked on every order to our supported destinations. No shipping charge is added at checkout. Shipping Method We use tracked international shipping services through our logistics partners. Tracking Your Order Once your order is dispatched, you will receive an email with your tracking number. Tracking updates may take a few days to appear for international shipments. Customs & Import Taxes International orders may be subject to customs duties or import taxes which are fully covered by iPro. Delayed or Damaged Orders If your order arrives damaged or is significantly delayed, please contact us at: support@iproultra.com We may request photos or further details to resolve the issue. Incorrect Address Please ensure your shipping address is correct at checkout. If an order is returned due to incorrect or incomplete details, we can resend it (additional shipping charges may apply).